Contact us
Get In Touch
Contact Us
Phone
083 555 2622
Address
129 Gascony Crescent, Bloemfontein, South Africa.
info@ljuan.co.za
Send a Message
Discover Your Signature Scent!
Explore our curated collection of fragrances crafted to resonate with your unique essence.
100% Satisfaction Guaranteed!
Not completely happy with your fragrance? Return it within five days of delivery for a full refund—hassle-free!
Experience Luxury, Feel the Passion!
Join us on our aromatic journey and indulge in the refined craftsmanship of L’Juan fragrances.
Ordering & Delivery FAQ
Frequently Asked Questions
How can I place an order?
Orders can be placed directly through our eCommerce platform on the website. Simply browse our collections, add items to your cart, and proceed to checkout.
How long will my order take to arrive?
For South Africa, orders typically arrive within 3–5 business days. Depending on the destination, international shipping may take 7–14 business days.
What payment methods do you accept?
We accept all major credit cards, debit cards, and our website uses a secure online payment processor – PayFast.
Do you offer international shipping?
Yes, we ship internationally. Please see our Shipping & Returns page for details on more rates and delivery times.
Can I track my order?
Yes, once your order is dispatched, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We accept returns within 5 days of delivery.
How can I contact you for support?
You can reach us via email or by phone at 083 555 2622 . Alternatively, fill out the contact form on our website, and we will respond promptly.
Can I find your products in retail stores?
Currently, our products are exclusively available through our website to ensure premium quality and direct customer care.