Your privacy is critically important to us. At L’Juan we have a few fundamental principles:

• We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
• We store personal information for only as long as we have a reason to keep it.
• We aim to make it as simple as possible for you to control what information on your website is shared publicly (or kept private), indexed by search engines, and permanently deleted.
• We aim for full transparency on how we gather, use, and share your personal information.
• Please note that this Privacy Policy does not apply to any of our products or services, or other websites like Facebook, that will have their own separate privacy policies.
• This Privacy Policy applies to information that we collect and explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.

We respect your privacy and will protect your personal information. In order for us to help you, you have shared information with us. It is important that you trust us to protect and keep it confidential. We know how important confidentiality is to you.

While you use this website, we may collect your personal information or you may provide it to us. For example your name, email address or phone number.

How we use your Personal Information:

We may use your personal information to:

• Respond to your enquiries
• Send you a quote
• Verify your identity
• Provide you with our services
• Improve our service to you by analysing it for trends
• Invite you to attend events we hold
• Send you updates of our newest products and services
• Send your marketing material (including electronic communications) relating to other solutions you might be interested in
• Note: You can unsubscribe from our communications at any time by replying to the email you have received and asking to unsubscribe, or by clicking the “unsubscribe” link in the email.

We may make use of software and technology to collect information about the use of the website and to distinguish you from other users of our website in order to improve your experience when you browse the website.

We may for marketing purposes disclose or transfer your personal information to our agencies.
It may be necessary for us to disclose or transfer your personal information to suppliers, affiliates, partners or agents in order to provide you with our services.
We will need to disclose your personal information to employees of ours who require it to do their jobs. We make sure they are aware of and take their confidentiality obligations seriously. They are contractually bound to keep all confidential information confidential.

Links from this website are provided for convenience only and do not imply affiliation with or endorsement by us.

We do not assume any responsibility for the protection and privacy of any information which you have provided while visiting such websites. You should exercise caution and consider the privacy statement applicable to the website in question.

You may access and correct, if necessary, your personal information that we hold by emailing us.

We may use “cookies” on our website. They enable us to improve your future visits to our site as well as provide you with a more user-friendly experience.

Deleting or no longer accepting cookies may prevent you from accessing certain aspects of our website where cookies are necessary or because the website forgot your preferences.

Personal Information Collection

We collect personal information through the WooCommerce platform when you interact with our website, make a purchase, subscribe to our newsletter, or engage in any other activities or services provided on our website.

This website is an online shopping platform using WooCommerce to sell our products to you. Payments are processed using PayFast. Upon checkout, a user will need to fill in their details for us to process your order and use those details to ship your products to you. You can request to delete all your information from our site.

The personal information we collect may include:

• Full name
• Contact details (email address, phone number, physical address)
• Billing and shipping information
• Payment information (credit card details, banking details)
• Order history and preferences
• Communication and interaction data
• Any information you provide voluntarily.

We only collect personal information that is necessary for the purpose of providing our products and services, processing orders, communicating with customers, and improving the overall user experience.

We may occasionally make changes to this policy. When we make material changes to this policy, we will provide you with a prominent notice on our website or send you an email. We may notify you in advance.

If you have any questions about our privacy policy, please get in touch with us.